Getting locked out of a social media account happens too often. 

On Meta Platforms, billions of users log on each day. Meta has said it is committed to building out its customer service in the coming years. It often directs struggling users to guided tools.

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However, a new Wall Street Journal report notes that sometimes hackers have changed email addresses, people no longer have access to certain accounts and no longer know their passwords.

To stay hacker free, there are several steps that can potentially help, including e ...